FAQ

See BOOKING page to book easily online! Here are some other helpful tips:

  • Give us the best ways to contact you: A cell # for appointment text reminders and your primary email address.

  • Confirm your appointment. Reminders are sent 72 and 36 hours ahead of your service by text and email with a confirmation link. Please confirm at your earliest opportunity. Unconfirmed appointments will receive a phone call the day before and may be cancelled at our sole discretion.

  • If you are booking a service for someone else (child, friend, spouse, etc.) under your profile, please include their name, age, and pronouns (ex: she, he, they)  as a note.

  • If you are uncertain which appointment to book, please don’t hesitate to call either of our locations for assistance during business hours.

Tips for Complimentary Color Consultations

Complimentary consultations are required for all of our specialty color services (Pintura, Rainbow, Silver and Corrective Color) and can be booked online or over the phone. At your consultation your stylist will 

1) Discuss your dream hair

2) Assess your hair health 

3) Give you a quote for time and cost of achieving said dream hair OR a different mutually agreed upon vision for your hair. Please note:  Some dreams are achievable through one service, some through several services, and some dreams defy the laws of physics. 

  • Once you and your stylist have agreed on a plan our friendly front desk staff will help book your service appointment.

  • Know your hair’s chemical history! Previous professional and at-home color, chemical relaxers, keratin applications, henna, etc. will affect your results.

  • Bring photographs! We want to know what inspires you.

  • Traveling a ways to see us? We are happy to make an appointment to consult by phone. Video chat is especially helpful to get to know your curls.

How Do I prepare for my curly cut? 

  • Come in with your hair dry, down, detangled and defined in its naturally curly state. Style your curls so we can see them at their best!

  • To get the most out of your appointment come in with clean hair.  

  • If you use products with heavy oils, butters, or silicones we recommend a DevaCurl Build Up Buster treatment to prepare for your appointment. We sell small packets at both locations! Examples of  products that may cause buildup include, but are not limited to, pure coconut oil, SheaMoisture, Cantu, Carol’s Daughters, Moroccan Oil, and Mizani

Trouble With Detangling?

 DevaCurl Wash Day Wonder is a great way to get a head start on detangling and defining your curls. We sell small packets at both locations!

Have Tons of Questions? 

Great! We want to meet you where you’re at on your curly journey. Please provide us with information on any special concerns such as transitioning from chemical straightening to natural curls, need for help with detangling, allergies and physical accommodations we should be aware of.

Have Tons of Hair?

Let us know when you are booking so we can make sure to allow enough time to take great care of you.